Important Association Information

List of Association Executives
Support at a Glance

Association Resource Team
Please email for faster service

Devon Hallis
O: (909) 978-3180
C: (909) 703-9695

Kalynn Rios
Association Liaison
O: (909) 978-3179
C: (909) 762-5974

Peggy Sales
Association Liaison
O: (909) 859-2041

Sherri Vandervort
Association Liaison
C: (530) 282-7781

Broker Resource

Amy Ulloa-Zuniga
Director of Broker Resources & Member Engagement
O: 909-978-3178

Liz Landeros
Broker Resources & Member Engagement Coordinator
O: 909-978-3178

Request a complimentary CRMLS update for your office or AOR/BOR.
Topics include: Clear Cooperation Policy, Compliance, CRMLS Benefits, System Updates, Listing Distribution Dashboard, CRMLS Update and more! Brokers can call CRMLS and skip the wait by using the Broker Helpline!

Broker Bat Line (909) 859-2043

  • Support hours: Monday-Friday 8:30 AM – 9:00 PM; Saturday & Sunday 10:00 AM – 5:00 PM
  • Accepted User Classes: Click here for definitions of each user class. (Note: if the caller is not in an accepted user class, Customer Care representative will place the caller back in the regular queue for further assistance.)


Chelsea Huss
Education Supervisor
T: 909-859-2040 x7331

Carol Paul
Systems Documentation Supervisor

T: 909-859-2040 x7335

Brokerage Training Request Form

Customer Care Support for AOR Staff

Compliance Support for AOR Staff

Please email for faster service

Jeff Smetana
Director of Compliance and Data Licensing
(909) 859-2049 – Office
(714) 240-7417 – Cell

Stacy Hernandez
Compliance Manager
(909) 859-2040 x3131 – Office
(626) 698-8130 – Cell

Shelly Walsh
Compliance Supervisor
(909) 859-2040 x2038 – Office

Melani Cherry
Compliance Supervisor
(909) 859-2040 x3130 – Office
(909) 315-1828 – Cell

Compliance Billing

Hayley Blackwell
Lead Billing Analyst

Allison Stranz
Billing Analyst

Compliance Billing

Customer Care Support for Membership

CRMLS 2022 Meeting Schedule
CRMLS 2022 Association Staff Forum

CRMLS 2022 Holiday Hours

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