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Rules & Policies

MLS Citation Policy

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Citation Review FAQ

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CRMLS Compliance FAQs

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How to Report a Violation

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General Resources

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Compliance

The CRMLS Compliance Department ensures that your MLS data is as accurate and up-to-date as possible.

The Nation’s Largest and Most Recognized MLS​

What is it?

Compliance is the first point of contact for those reporting inaccurate information found on the MLS. Our Compliance Analysts work closely with listing agents, brokers, Associations, and Boards to process reports of potential violations. They investigate, clarify, and correct data inaccuracies and enforce MLS rules.

Benefits of CRMLS Compliance
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The boss of the company talking to his employee while she shows him the final report on the laptop

Our Goal

Our goal as a department is to uphold the integrity of CRMLS listing data so that you can work with confidence in the data you use in your business.

Learn more

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CRMLS Compliance FAQs

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Live Chat

Chat Hours: 
Monday – Friday: 8:30 AM – 12:05 PM
& 1:15 PM – 4:00 PM

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Report Off-MLS Marketing

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Upcoming Webinars

CRMLS Compliance:
Top Violations Overview
Tuesday, January 21, 2025 – 10:00 am

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Compliance Resources

(available for Matrix, Paragon and Flexmls)

Rules & Policies

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Clear Cooperation Policy

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Knowledgebase

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How to Register a Listing

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Coming Soon Form

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Citation Review Request

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 Auto-Sold Correction (Matrix Only)

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Buyer’s Agent Change Request

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 Data Licensing Request

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 Broker Suspension Guidelines

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Request a Training Session

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Compliance Education Videos

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Compliance 101 QRGs

Matrix

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Paragon

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Flex

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Recent Compliance Blog Posts:

compliance part

Yours Truly, Compliance: Clearing Up Compliance – Part 2

Welcome to the third post in our Compliance series, “Yours Truly, Compliance,” where we dive into some of the common misconceptions about the roles and…

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compliance part

Yours Truly, Compliance: Clearing Up Compliance – Part 1

In our last blog post, we discussed who the CRMLS Compliance team is and why they exist. But it’s still possible you have the wrong idea of what Compliance is all about. In this…

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compliance who makes

Yours Truly, Compliance: Who Makes the Rules Around Here?

There you are, getting some good work done, minding your business, when suddenly- DING! You get a message alert reading “CRMLS Citation Notice.” Sigh. You’ve…

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Listing Input Forms

Matrix

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Paragon

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Flex

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What's your CRMLS Compliance IQ?

Test your CRMLS Compliance knowledge.

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