San Diego Resource Center

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Clean data matters. We work to keep listing data accurate.

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Forms

Helpful guides to all things CRMLS. Whenever you need them.

Common Questions:

The Basics

There are 3 associations in the San Diego area:

Greater San Diego (GSDAR)
North San Diego County AOR (NSDCAR)
Pacific Southwest AOR (PSAR)

For many years, all three associations were stakeholders in one MLS: Sandicor®.

On September 19th, 2018, the brand of Sandicor® ceased to exist in the marketplace. GSDAR now operates its own MLS, San Diego MLS (SDMLS). NSDCAR and PSAR are part of CRMLS.

You have the following options:

• Maintain your current accounts on Paragon, now logging in via your local AOR websites.
• Start fresh on CRMLS Matrix.
• Keep Paragon and subscribe to Matrix – users have both systems available. On Matrix, you will start fresh.

Visit https://go.crmls.org/support/ for live chat support, or call (800) 925-1525.
The North San Diego County and Pacific Southwest Associations of REALTORS now provide local San Diego County CRMLS Matrix or Paragon services. They can be contacted at www.nsdcar.com and www.psar.org, or via phone at (760) 734-3971 (NSDCAR) or (619) 421-7811 (PSAR).

Membership

On September 19th, 2018, the brand of Sandicor ceased to exist in the marketplace.
The week of September 19th, 2018 was the transition period.
Visit https://go.crmls.org/support/ for live chat support, or call (800) 925-1525.
Yes, you can! As far as cost goes, please contact your local AOR for more information.

No. NSDCAR and PSAR members have the following options:

    • • Maintain your current accounts on Paragon, now logging in via your local AOR websites instead of sandicor.com.
    • • Start fresh on CRMLS Matrix.
    • • Keep Paragon and subscribe to Matrix – users have both systems available. On Matrix, you will start fresh.

We have instituted a transfer form available here (PDF):
San Diego Paragon User Member Transfer Form

We at CRMLS will assist any NSDCAR and PSAR members switching from Paragon to Matrix with the following:

  • Active listings
  • Import of contacts
  • Ownership of all history

NOTE: No saved searches or auto-emails will transfer over. If you need help starting fresh with saved searches and auto-emails, you may find the following Knowledgebase entries useful.

Shortly after the September 19th transition, NSDCAR and PSAR members will gain coverage from 17 additional data share associations – further expanding your listing exposure.
CRMLS training is available to assist with the transition anytime. Visit https://go.crmls.org/sandiego/ to schedule a live training, attend a webinar, or check out any of our videos or quick reference guides. If you’d like to learn more about new CRMLS products like Matrix, visit https://crmls.org/education/ and sign up for a webinar, view an online video, or read our Knowledgebase.

Additional CRMLS Benefits

A data share is an agreement where two Associations, Boards, or MLSs decide to share listing data with one another directly. That means data is exchanged between MLS systems frequently to keep listing information up-to-date, and all of each organization’s listing data is visible natively in both organizations’ MLS systems.
CRMLS has a data share with SDMLS, and all San Diego-area MLS listings are available on all platforms.
You still have all the products you had available to you before September 19, 2018 – PLUS, as of September 19, 2018, at no additional cost, all PSAR and NSDCAR members gained additional products. These products include Remine, Cloud CMA, Cloud Streams, and Cloud MLX! PSAR and NSDCAR Matrix users also gained access to Realist Tax.
All products are available to everyone, with one exception. Realist Tax is only available to Matrix users, not Paragon-exclusive users.
Please visit this page, which shows the most recent coverage map and AOR/BOR/MLS list:
https://go.crmls.org/coverage-area/.

Lockboxes

No, you will continue using SentriLock in San Diego. As an additional benefit, you can also subscribe to Supra. Contact your local AOR for additional information.
Supra help is now available at your local AOR. Contact your local AOR for more information.
SentriLock help is now available at your local AOR (no longer at Sandicor®). Contact your local AOR for more information.
Yes, it is called the Supra eKey app and you can open Supra boxes with it. Contact your local AOR for more information.
Call your local Association first, and the AOR staff will let you know if you need to go into the office.
It has already happened. If you have Sentrilock questions, contact your local AOR.

Listings and History in Matrix

The listing will be transferred into Matrix. The ML# will remain the same. The listing agent ID and office ID will change to the Matrix user native ID.

We have instituted a transfer form available here (PDF): San Diego Paragon User Member Transfer Form
We at CRMLS will assist any NSDCAR and PSAR members switching from Paragon to Matrix with the following:

  • Active listings
  • Import of contacts
  • Ownership of all history

NOTE: No saved searches or auto-emails will transfer over. If you need help starting fresh with saved searches and auto-emails, you may find the following Knowledgebase entries useful.

Three years. Once history is stable, we will add additional history, working from newest to oldest.

Yes. Your user ID can be added to closed listings. To do so, please send the following to associationresource@crmls.org:

  • MLS Listing #
  • Contract
  • The user ID the agent would like linked to the transaction

Paragon users can upload 25 photos (same as always). Matrix users can upload 75 photos.

All statuses that are currently available in Paragon have remained the same. Active Under Contract status is only available in Matrix.

 

Yes. All character counts and the way they display have remained as they were previously.

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Compliance and Rules

Paragon users continue reporting as they always have, by clicking on “Correction” on the toolbar at the top of the listing.

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In Matrix, you may click on the link titled “Report a Potential Violation” at the bottom of the listing.

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You can access information about San Diego Rules and Compliance on this page: https://go.crmls.org/sandiego

Can’t find what you’re looking for here? Contact us: (800) 925-1525.